Terms and Conditions of untung44

Acceptance of Terms

By accessing, registering, or using any part of the untung44 platform, you hereby agree to be bound by the terms and conditions set out in this document. These terms constitute a valid and binding agreement between you as the user and untung44 as the platform operator.

If you do not agree with any part of these terms, you are not permitted to use untung44 services. Continued use of this platform after any amendment to the terms is considered automatic acceptance of the updated terms.

untung44 operates under international licensing and complies with the relevant licensing guidelines. All services are provided on an "as is" basis and subject to the technical availability of the system at all times.

Account Registration

To use untung44 services, you are required to register a user account. During the registration process, you agree to:

• Provide complete, accurate and current personal information including your full name, identity card number (MyKad) or passport, date of birth, mobile phone number and a valid email address.
• Ensure that only one account is registered in your name. Registering multiple accounts is strictly prohibited.
• Not use another person's identity or false information during registration.
• Keep your account password confidential and not share access with any other party.
• Notify untung44 immediately if you suspect any unauthorised access to your account.

untung44 reserves the right to request document verification at any time for identity confirmation purposes, including a copy of your MyKad or passport, proof of address, and proof of the payment method used. Failure to comply with this verification request may result in temporary suspension or permanent closure of the account.

Age Limit and Player Eligibility

Use of the untung44 platform is restricted to individuals aged 21 and above only. This is an absolute requirement that cannot be compromised. ⚠️

By registering an account, you confirm that:

• You are 21 years of age or older at the time of registration.
• You are registering in your own name and not at the request of another party.
• You are betting using your own personal funds, not borrowed money or money that does not belong to you.
• You are not in a territory or jurisdiction where online gambling is specifically prohibited.
• You are not currently enrolled in a self-exclusion or gambling recovery programme.

Deposits and Payment Methods

untung44 supports the following deposit methods for the convenience of Malaysian players:

• Touch 'n Go eWallet — instant deposit via the TNG app.
• DuitNow — direct transfer using a mobile phone number or identity card number.
• Online banking (FPX) — via local banks such as Maybank, CIMB, Public Bank and others as examples of FPX channels.
• Cryptocurrency — USDT, BTC, and ETH are accepted via verified wallet addresses.

The minimum deposit for each payment method is RM20. No maximum deposit limit is specified, but large deposits may require additional verification. All deposits are processed promptly once transaction confirmation is received.

Funds deposited into the account may only be used for betting purposes on the untung44 platform. Any attempt to use the platform solely as a money transfer channel without actual betting activity may result in an investigation and account closure.

Withdrawals

Withdrawals from an untung44 account are subject to the following conditions:

• The minimum withdrawal is RM100 per withdrawal request.
• Withdrawal processing time is typically between 10 and 45 minutes after the request is approved.
• Withdrawals may only be made to the same account or payment method used for the deposit, unless specific approval is obtained from the untung44 team.
• Players are required to fulfil the wagering requirements for any bonus received before any withdrawal is permitted.
• untung44 reserves the right to request additional verification documents before approving any withdrawal, particularly for large amounts.

untung44 reserves the right to reject or delay withdrawal requests suspected of being linked to fraud, money laundering, or a breach of any condition stated in this document. In such circumstances, untung44 will inform the player concerned through the registered channel.

Bonuses and Promotions

untung44 offers various bonuses and promotions from time to time. Each bonus is subject to its own specific terms and conditions, which are stated when the bonus offer is presented. The general bonus conditions are as follows:

• Welcome Bonus: A 120% bonus on the first deposit up to a maximum of RM1,000. The wagering requirement is 20 times the bonus value received, not the deposit value.
• Calculation example: deposit RM100 → bonus RM120 → account balance RM220 → wagering required RM120 × 20 = RM2,400.
• Another example: deposit RM1,800 → bonus RM1,000 (maximum cap) → balance RM2,800 → wagering required RM1,000 × 20 = RM20,000.
• Bonuses may only be used within the untung44 platform and cannot be transferred.
• untung44 reserves the right to cancel any bonus obtained through methods deemed improper or contrary to the spirit of the promotion.
• The untung44 VIP programme offers weekly cashback to eligible members — Bronze up to 0.5%, Silver up to 1.0%, and Gold up to 1.5%. Upgrade eligibility is determined based on your overall gaming activity.

Game Rules and Platform Use

All games offered at untung44 — including slots, live casino, sportsbook and other games — are subject to their respective rules. Players agree to:

• Understand the rules of each game before playing with real money.
• Not use any automation software, bots, or other unauthorised methods to gain an advantage in any game.
• Not cooperate with other players to manipulate game outcomes (collusion).
• Not exploit any technical errors or bugs in the game software — any winnings obtained through such means are invalid and may be voided.
• Accept that the decisions of the untung44 platform are final in any game-related dispute, subject to the established appeals process.

Should a technical disruption occur during a game session, untung44 will endeavour to restore the betting records held in the system. However, untung44 is not responsible for any losses caused by an internet connection disruption on the player's end.

Responsible Gambling

untung44 cares about player wellbeing. We recognise that gambling can cause problems for some individuals, and we are committed to providing a responsible gaming environment.

As part of this commitment, untung44 provides the following options to players: 🛡️

• Deposit limits — players can set daily, weekly or monthly deposit limits to control their spending.
• Loss limit — set a loss limit for a specific period to protect players from excessive losses.
• Temporary self-exclusion — players can choose to suspend their account for a specific period if they need a break from betting activity.
• Permanent account closure — players who wish to stop entirely can apply for permanent account closure.

To activate any of the above options, please contact the untung44 customer support team, which operates 24 hours a day, 7 days a week, via live chat or email, in Malay and English.

If you or someone you know is experiencing gambling-related problems, we encourage you to seek professional help from a relevant support organisation.

Account Closure and Suspension

untung44 reserves the right to suspend or terminate any account without prior notice in the event of:

• A breach of any terms stated in this document.
• Fraud, use of false information, or failed identity verification.
• Attempts to abuse the bonus system or promotional programmes.
• Any deposit chargeback made without valid grounds.
• Activity suspected to be related to money laundering or financing of illegal activities.
• Use of multiple accounts under the same name or the same IP address.

Players may also request to close their own account at any time by contacting the customer support team. Any valid remaining funds will be returned once the verification process is complete, subject to there being no outstanding unresolved breaches of terms.

Limitation of Liability

To the extent permitted by applicable law, untung44 and its related parties shall not be liable for:

• Any financial losses incurred as a result of betting activity on this platform.
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control.
• Unauthorised access to a player's account resulting from the player's own negligence in keeping their password confidential.
• Indirect, incidental, or consequential losses or damages arising from use of the platform.

Players acknowledge that gambling involves real financial risk and that the decision to play is their own personal responsibility. untung44 provides a fair and transparent gaming platform, but cannot guarantee winnings.

Amendments and Changes to Terms

untung44 reserves the right to change, amend, or add to any part of these terms and conditions at any time without prior notice. Such changes will take effect immediately upon publication on the website.

It is the player's responsibility to review these terms periodically. Continued use of the platform after any amendment is considered your acceptance of the updated terms. The "Effective date" at the top of this document indicates the latest version currently in force.

If you do not agree with any amendment to the terms, please stop using the platform and contact us to process your account closure.

Contact Us

If you have any questions, complaints, or require further clarification regarding untung44's terms and conditions, our customer support team is ready to assist:

• Live Chat: Available 24/7 directly through the untung44 platform, in Malay and English.
• Email: [email protected] — we aim to respond to all email enquiries as promptly as possible.

For more information about your data privacy, please review the untung44 Privacy Policy. For responsible gambling guidance, visit our Responsible Gambling page.